Booking Policies

Please review the following policies before scheduling your appointment

1. Deposits

    •    A non-refundable deposit is required to secure all appointments.

    •    Deposits are applied toward your total service cost on the day of your appointment.

    •    Deposits can only be transferred to a future appointment time if rescheduling is done at least 48 hours in advance.

    •    Appointments are not confirmed until the deposit is received.

2. Cancellations & Rescheduling

    •    Rescheduling or canceling with less than 48 hours’ notice will result in the loss of your deposit.

    •    Clients who repeatedly cancel last-minute or reschedule may be required to pay a higher deposit (50%, 75%, 100% etc.) for future bookings.

3. Lateness

    •    Clients arriving 15 minutes late or longer may be subject to:

    •    Longer wait time

    •    Asked to rebook with loss of deposit

    •    Provided with a limited-time service (shortened appointment)

4. Removals

    •    We do not offer acrylic services. (Leslie + Tiffani)

    •    Any foreign work (done outside of our salon) must be removed and will be charged as a soak-off service.

    •    Please notify your artist prior to the appointment if removal is required.

5. Nail Art & Custom Services

    •    All nail art or custom requests must be made in advance to ensure enough time is reserved for your appointment.

    •    Each nail design is unique and may vary based on the time allotted, techniques used, and level of detail. To ensure your vision aligns with your appointment and budget, we recommend consulting with one of our artists beforehand. Custom designs, intricate sets, and extended sessions may require additional time and cost. If no quote is requested in advance, it will be assumed there are no budget limitations.

6. Payments

    •    Accepted payment methods: Cash, Apple Pay/Tap to Pay, Credit Card, Venmo.

    •    All card payments will incur a 2.5% fee.

    •    2.5% fee waived with cash or venmo payment methods.

7. Customer Satisfaction

    •    Your satisfaction is very important. Please review your nails before leaving the appointment to ensure everything meets your expectations.

    •    If there are any concerns, kindly let your artist know during your appointment so adjustments can be made.

8. US Nails Salon Policies

    •    Please be patient with our small family business as we try to accommodate everyone. We truly appreciate your patience.

    •    Appointments will come first, walk-ins will be accommodated as soon as possible.

    •    We do NOT accept foreign repairs or foreign acrylic removals alone. Nail repairs are complimentary within 1 week with nails sets done by us. 

    •    ALL card payments will have a 2.5% fee. This allows us to accept all types of cards, including tap. Any payments made in cash will NOT have a 2.5% fee.

    •    Last walk in and appointment is 6pm